Privacy Policy

The Cat Residence Colombo | Luxury Cat Boarding Sri Lanka
Effective Date: July 2025

The Cat Residence Colombo is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or book our premium cat boarding services in Colombo, Sri Lanka.

1. Who We Are

The Cat Residence Colombo — Premium Cat Hotel in Colombo, Sri Lanka
Website: www.catresidencecolombo.com
Email: welcome@catresidencecolombo.com

We offer luxury cat boarding with European standards, private cat suites, and stress-free care for your beloved cat in Colombo, Sri Lanka.

2. What Personal Data We Collect

We may collect the following information when you visit our website or use our cat boarding services:

  • Name, email, and phone number provided via our booking forms

  • Your cat's details (for safe and personalized care)

  • Subscription details for our cat boarding newsletter or updates

  • Technical information like IP address, browser type, and website usage data (via cookies)

We only collect the data necessary to provide you with our premium cat boarding experience.

3. How We Use Your Data

We use your personal information to:

  • Process booking inquiries for our luxury cat suites

  • Send booking confirmations for your cat's stay

  • Provide updates and exclusive offers for cat owners

  • Improve our cat boarding website and services

We do not sell or share your personal information for marketing purposes without your consent.

4. Legal Basis for Data Processing

We collect and process your data based on:

  • Your booking request for our cat boarding services

  • Your consent (e.g., subscribing to our newsletter)

  • Our legitimate interest in providing premium cat hotel services in Colombo

5. Data Security

Your data is securely stored with our trusted hosting provider, Hostinger. We follow strict security standards to protect your personal information from unauthorized access or misuse.

6. Your Rights as a Cat Owner

You have the right to:

  • Request access to your stored personal data

  • Correct or delete your information

  • Withdraw consent for future communications

  • Request deletion of your data after your cat's stay

  • File a complaint with a data protection authority

Contact us anytime at: welcome@catresidencecolombo.com

7. Cookies & Tracking

We use cookies to improve your experience when browsing our cat boarding website. Cookies help us understand how visitors find and use our site.

You can control or disable cookies at any time in your browser settings.

8. Trusted Third-Party Services

To provide high-quality service, we may use secure third-party tools (such as Hostinger, email marketing tools, or booking software). All providers comply with data protection laws.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. The latest version is always available at:

www.catresidencecolombo.com/privacy-policy

Contact Us

For questions about your privacy or our cat boarding services, contact:
welcome@catresidencecolombo.com

End of Privacy Policy